language
English

Disaster Prevention Information

We will introduce information websites that tourists can use in the event of a large-scale disaster, as well as information that will be useful in the event of a disaster.

In case of emergency
■ Police (24-hour service) *Japanese only: 110
■ Emergency and fire services (24-hour service) *Available in Japanese: 119

For international visitors
This website provides information on emergency contacts and how to respond in an emergency for travelers from overseas.
JNTO Japan Visitor Hotline (24 hours a day) *Available in English, Chinese, Korean, and Japanese: 050-3816-2787
Safety Tips for Travelers

Information from Naruto City

Emergency information email delivery service
Disaster prevention administrative radio email distribution service
Automated telephone answering service
Area Mail/Emergency News Mail

This is a service that sends emergency and administrative information from Naruto City to your registered email address.

Register here

The contents of the disaster prevention radio broadcast will be sent to the registered address by email. Disclaimer [PDF: 73.5KB]
・Preparation: If you have a spam filter or reception restriction set up, please set it up to receive emails from the following address: [naruto-city@raiden2.ktaiwork.jp]
・How to register
1. Send a blank email to the address below: [ bousai.naruto-city@raiden2.ktaiwork.jp ] You can also open the email sending screen using the QR code on the right.
2. You will receive an email titled "Information on official registration for email service".
3. Open the registration site using the URL at the end of the email.
4. Emails are grouped by region, so please select the region you would like to receive emails from. Multiple selections are possible.
5. Click "Next" at the end of the page and confirm the registration details.
6. Click the "Register" button.
7. When you receive the "Registration completion email", the registration process is complete.

You can check the contents of the disaster prevention radio broadcast by phone. No prior registration is required.
Phone number 088-685-0500
※The user is responsible for the telephone charges. ※You can check the contents within one day of the broadcast.

・Disaster and evacuation information from the city will be sent to all mobile phones in Naruto City via email.
・Delivers life-threatening emergency information such as evacuation of the elderly and evacuation instructions.
・If you have a compatible model, you will receive the information automatically without needing to apply or register.
・There are no communication fees or monthly fees when using emergency alert emails.
・When receiving emergency alert emails, you will not be affected by line congestion in the event of a disaster.
・A special ringtone and pop-up display will notify you of the arrival of an emergency alert email.
・Even commuters, students, and tourists who are temporarily staying in Naruto City can receive emergency alert emails.

Notification from local government

①Naruto Naruto City
Important notices regarding Naruto City will be posted in case of emergency. *Available in German, English, Chinese (Simplified and Traditional), Korean and Japanese
②Tokushima Prefecture Disaster Prevention and Crisis Management Information
This site provides information on disasters in Tokushima Prefecture and links to other related sites in Tokushima Prefecture. *Available in German, English, Chinese (Simplified and Traditional), Korean, Portuguese, and Japanese.
③Japan Meteorological Agency
This website compiles weather information such as warnings and advisories currently issued in Japan, as well as future weather forecasts. *Available in Japanese, English, Chinese (Simplified and Traditional), Korean, Spanish, Portuguese, Indonesian, Vietnamese, Tagalog, Thai, Nepali, Khmer, and Mongolian.
④ Earthquake Information from the Ministry of Education, Culture, Sports, Science and Technology
Information related to earthquakes is posted here. *Available in English and Japanese
⑤ Cabinet Office
Disaster damage status and useful information are posted. *Available in English and Japanese